RFP QuestBeta
ClosedStage · contract

Coventry City Council (COV)

COV - Family Hub AI digital solution

Software & IT SystemsCPV 48000000
Value£350k
Deadline6 Nov 2023
Published4 Oct 2023
RegionWest Midlands
Timeline
Published 4 Oct 2023ClosedCloses 6 Nov 2023
Contract value in context
£350ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry.

This will include improving access to information provided by the Council and our partners.

This will include an AI solution that will enable parents and families to find and access services online.

It will also be used by professionals to signpost families to support.

The aim is to provide 24/7 access to information on services.

This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.

The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.

Please see the Invitation to Tender documents for further information.

Key requirements

What the supplier must deliver

01

It will also be used by professionals

It will also be used by professionals to signpost families to support.

02

The aim is to provide 24/7 access

The aim is to provide 24/7 access to information on services.

03

The scope of the contract is

The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Coventry City Council (COV), and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
06233ea1-e209-45db-945d-15ea22e07376
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-208-17295-COV - 17295
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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