Case History Analysis
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Government & Public Administration band — a mid-scale opportunity. Based on 5,438 valued Government & Public Administration tenders in our corpus.
The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord.
The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant .
This opportunity has arisen due a current backlog of cases within the Ombudsman's remit.
In provisioning these services, we are seeking to work with suppliers who have previously provided complaint investigate services to Ombudsmen or the Regulatory Sector.
Attachments are made available with this notice which provide greater detail on the requirement and how to apply.
What the notice asks for
The supplier would be required to produce
The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant .
Attachments are made available with this notice
Attachments are made available with this notice which provide greater detail on the requirement and how to apply.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 06ace654-1391-4a15-915a-880857b4c24c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- HOSCHA
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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