Customer Satisfaction Survey - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.
The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course.
The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services.
These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.
What the notice asks for
These insights will need to be
These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 08e4a0cd-b30a-40ca-9058-45b7acc33bb8
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-501-361-2253-RFQ-O - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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