RFP QuestBeta
Awarded · ResultStage · contract

BlueLight Commercial

Anti Corruption and Abuse Communications Service Framework

Business ServicesCPV 79512000
Value£1.7m framework ceiling
Awarded25 Aug 2023
Published5 Mar 2024
RegionUK-wide

Framework ceiling £1,700,000 — the most the agreement may spend across all suppliers and call-offs, not a contract value. This notice states £17,000,000; the Find a Tender notice for the same procurement states the figure shown.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

BlueLight Commercial are seeking a suitably qualified and experienced provider with extensive experience of working within policing and criminal justice to embed a bespoke and dedicated 0800 or freephone number for the public to use, which to enable them to confidentially report information about any member of the police workforce who they believe are taking advantage of their role and/or abusing their position of power.

This may be for a variety of reasons including financial or sexual purposes, or behaviour that is motivated by prejudice.

Due to the nature of this requirement and a commitment from both the APCC and NPCC to deal proactively with matters of suspected corruption, there is an expectation that the reporting line will be fully operational by the This requirement is essential to the public to ensure that UK Poling has easily accessible, effective and robust measures in place, to investigate, monitor and record inappropriate behaviours by police officers/police staff.

This service must ensure 100% anonymity to enable members of the public who report wrongdoing to have the option to remain 100% anonymous, this will encourage those who would not ordinarily make a complaint or highlight issues as it will provide method of doing so without fear of details being taken.

The service must adopt a 24/7 365 capability and provide a single service for all of UK policing.

This service is intended to be delivered to one successful provider.

It is intended to create a framework where Forces and Policing Organisations across the UK, including Police Scotland, Police Service of Northen Ireland and Non-Home Office Forces will be able to call off and utilise the successful provider to then deliver services across that force.

The provider must also be able to operate across different mediums (phone/online/mobile).

Requirements

What the notice asks for

01

This requirement is essential to the public

This requirement is essential to the public to ensure that UK Poling has easily accessible, effective and robust measures in place, to investigate, monitor and record inappropriate behaviours by police officers/police staff.

02

This service must ensure 100% anonymity

This service must ensure 100% anonymity to enable members of the public who report wrongdoing to have the option to remain 100% anonymous, this will encourage those who would not ordinarily make a complaint or highlight issues as it will provide method of doing so without fear of details being taken.

03

The service must adopt a 24/7 365

The service must adopt a 24/7 365 capability and provide a single service for all of UK policing.

04

It is intended to create a framework

It is intended to create a framework where Forces and Policing Organisations across the UK, including Police Scotland, Police Service of Northen Ireland and Non-Home Office Forces will be able to call off and utilise the successful provider to then deliver services across that force.

05

The provider must also be able

The provider must also be able to operate across different mediums (phone/online/mobile).

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
0e09cd19-84d4-4794-8772-c5ae12b33c6e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20240305190954-91087
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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