RFP QuestBeta
Awarded · ResultStage · contract

Care Quality Commission

Improving the NHS Patient Experience Surveys Programme

HealthcareCPV 85000000
Value£17.3m
Awarded1 Jan 2014
Published10 Jun 2015
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£17.3mtotal contract value
median £380k
this tender£0£18.7m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

The programme of NHS patient surveys managed by CQC constitutes the single largest source of evidence on people's experience of health care.

Although the content of the surveys has changed over time, the methodology used has remained fundamentally unchanged.

Despite its high quality and strong heritage, there is room for improvement and growth.

Indeed, changes to CQC's regulatory approach coupled with the recommendations of the Francis Inquiry, require changes to the approach.

This paper summarises proposals to pilot four key enhancements to the audit hospital inpatient survey methodology and to expand coverage to include children and young children.

Key requirements

What the supplier must deliver

01

The programme of NHS patient surveys managed

The programme of NHS patient surveys managed by CQC constitutes the single largest source of evidence on people's experience of health care.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
0f69b163-254a-4683-b2cb-959ff033e29e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Care Quality Commission CQC INT 176 Variation
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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