RFP QuestBeta
Awarded · ResultStage · contract

THE GUINNESS PARTNERSHIP LIMITED

Communications and Contact Centre Service

Communications EquipmentCPV 32000000
Value£2.4m
Awarded5 Nov 2018
Published11 Apr 2019
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£2.4mtotal contract value
median £101k
this tender£0£2.9m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

The brief

This is a contract for the award of Guinness' business wide communications and contact centre solution.

The preferred solution for both communications and contact centre is Skype for Business (SfB) based.

The contact centre solution, Anywhere 365 is deeply integrated with Skype and offers omni channel features such as web chat way beyond the current system's capability.

Key requirements

What the supplier must deliver

01

The contact centre solution, Anywhere 365 is

The contact centre solution, Anywhere 365 is deeply integrated with Skype and offers omni channel features such as web chat way beyond the current system's capability.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
0f7b8bd2-de2b-487d-9a25-967263d3bfaf
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TGP313
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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