RFP QuestBeta
Awarded · ResultStage · contract

Folkestone and Hythe District Council

Automated Benefits Alerts Processing Service 2022-24

IT ServicesCPV 72513000
Value£60k
Awarded23 Sept 2022
Published6 Mar 2023
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£60ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts.

For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts.

It reads the screens and PDF documents and adds the required data to the system as agreed in system set up.

Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Reveal who to approach at Folkestone and Hythe District Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
12632471-1f98-4d6c-ad12-5b5cf661c696
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SHEPWAY001-DN659468-46607508
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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