RFP QuestBeta
ClosedStage · contract

Peterborough City Council

Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

Business ServicesCPV 79512000
Value£320k
Deadline31 Mar 2025
Published19 Jun 2025
RegionLondon
Timeline
Published 19 Jun 2025ClosedCloses 31 Mar 2025
Contract value in context
£320ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Peterborough City Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
13729684-1c97-43db-89db-c082abf5363d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PCC001-DN769974-02824608
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

Assembling the market network…

Peterborough City Council’s tender network

Assembling the network…

Also open now

Similar open tenders

Proc-24-186 | Design & Public Consultation for phase 2 & 3 of Mold Road Active Travel Scheme

Wrexham County Borough Council

Closes 3 Aug 2026Business Services
£417kValue

Diagnostic Review of Adult Social Care Services, Transformation and Savings

Shropshire council

Closes 3 Aug 2026Business Services
Value not publishedValue