16 199 Microsoft Premier Support Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020.
Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff.
The following range of services are provided as part of this annual support agreement: Remote and on-site support in the event of critical incidents.
Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice.
Support for migration to new technology.
This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refresh of their desktop estate and adoption of cloud services.
What the notice asks for
Microsoft Premier Support Services for the period
Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020.
Microsoft Premier Support provides 24x7 access
Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff.
The following range of services are provided
The following range of services are provided as part of this annual support agreement:.
Remote and on-site support in the event
Remote and on-site support in the event of critical incidents.
Support for migration to new technology
Support for migration to new technology.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 31fe7f7d-c258-4faa-addb-88eaa3c18ad0
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CHEAST001-DN247420-53054343
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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