RFP QuestBeta
ClosedStage · contract

West Midlands Combined Authority

Contact Centre Delivery Partner

Business ServicesCPV 79000000 79500000 79510000
Value£206k
Deadline1 Dec 2024
Published9 Jan 2025
RegionWest Midlands
Timeline
Published 9 Jan 2025ClosedCloses 1 Dec 2024
Contract value in context
£206ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

West Midlands Combined Authority is awarding a contract to TTEC Consulting Ltd for the supply of a Microsoft`s Dynamics 365 Contact Centre via a compliant GCloud 14 call off award process.

Key requirements

What the supplier must deliver

01

West Midlands Combined Authority is awarding

West Midlands Combined Authority is awarding a contract to TTEC Consulting Ltd for the supply of a Microsoft`s Dynamics 365 Contact Centre via a compliant GCloud 14 call off award process.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
1703f092-b140-490d-b490-1bd687c71080
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_455629/1440485
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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