RFP QuestBeta
Awarded · ResultStage · contract

LEGAL AID AGENCY

Specialist Quality Mark from April 2017

Business ServicesCPV 79000000
Value£1.8m
Awarded29 Sept 2016
Published19 Jan 2017
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.8mtotal contract value
median £66k
this tender£0£1.9m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The Legal Aid Agency ("LAA") invited Applicants to tender for a contract to administer the LAA's Specialist Quality Mark ("SQM"), from 1 April 2017.

The SQM is the LAA's organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client care.

The SQM gives assurance regarding the quality of advice in several ways which, whilst not direct measures of quality are fundamental to reliable delivery of a quality service and therefore are fundamentally important to the delivery of legal aid services.

Compliance with a recognised quality standard (currently either the SQM Specialist Quality Mark or Lexcel, The Law Society's practice management standard) is a requirement for providers of legal services that have, or are seeking to obtain, an LAA contract to deliver publically funded legal advice services.

The LAA launched the procurement process with the purpose of awarding a contract for the delivery of the SQM service from April 2017.

Requirements

What the notice asks for

01

The SQM is the LAA's organisational quality

The SQM is the LAA's organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client care.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Lexcel (legal practice quality mark)Certification & assessment schemes
Compliance with a recognised quality standard (currently either the SQM Specialist Quality Mark or Lexcel, The Law Society's practice management standard) is a requirement for providers of legal services that have, or are seeking to obtain, an LAA contract to deliver publically funded legal advice services.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
1b9913e1-d4b7-4448-b73d-b10d0ad51ff1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Specialist Quality Mark from April 2017GJ
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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