Water Services Regulation Authority (Ofwat)
Stakeholder Relationship Audit
This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.
The overall objectives of the project are: - Gain an in-depth understanding of our existing relationships with key stakeholders - Defra, EA, DWI, Welsh Government, Natural Resources Wales, Water UK, CCW, water companies, water retailers, environmental NGOs, customer NGOs and parliamentarians - and how we can improve those relationships. - Have an insight into how our stakeholders perceive us as a regulator and the work that we do. - Build a big-picture understanding of the sentiment and tone of stakeholders towards the sector and towards Ofwat. - Understand the gaps and areas for improvement amongst our 14 stakeholder groups, which includes water companies, other regulators, UK and Welsh Government, among others. - Look for and discover gaps in our stakeholder relationships that we aren't currently aware of.
Produce a report with an analysed set of data and recommendations that can be used to shift approach in stakeholder relationships across Ofwat.
Approach: We expect the research to include: 1.
An online survey of approx.
10 minutes which includes all of our stakeholders.
2.
A telephone survey of approx.
15 minutes of a small sample of senior level stakeholders (around 50 stakeholders) in water companies and other key stakeholder groups across England and Wales.
The scope of the project includes: The questionnaire for both the telephone and online survey is likely to include questions on: - Knowledge and engagement - Perceptions and trust - Awareness of the work we do and our future goals - How stakeholders feel about engagement with Ofwat - How can we improve our engagement and relationships What is needed: - Collaborating with the Ofwat stakeholder lead - Agree a delivery timetable once contract is agreed - Work to Ofwat templates and guidelines - Work to GDPR guidelines - A swift turnaround and for start of delivery and completed reports from contract award.
Project start within two weeks, final report and recommendations before 31 March 2022 - Full project management and delivery of the project - A final product with data analysis, reporting and recommendations - Anything not identified above that will help the project achieve its objectives, with prior agreement.
Out of scope: - The Ofwat communications function will provide all appropriate internal data and information held about stakeholders
What the supplier must deliver
The Ofwat communications function will provide all
The Ofwat communications function will provide all appropriate internal data and information held about stakeholders.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Water Services Regulation Authority (Ofwat), and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 1c192a3f-b630-4098-84ac-df6f94336b78
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MT224733
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
Assembling the market network…
Water Services Regulation Authority (Ofwat)’s tender network
Assembling the network…