RFP QuestBeta
Awarded · ResultStage · contract

THIRTEEN HOUSING GROUP LIMITED

Contact Centre - Enhanced Software Solution

IT ServicesCPV 72000000
Value£239,380
Awarded28 Feb 2025
Published28 Jan 2025
RegionNorth East

£239,380 — stated in the notice

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£239ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.

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Source & provenance
OCID
1d067207-ce61-4471-98ea-1a9b379abebb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
THIR 24 130
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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