Office of Qualifications and Examinations Regulation (Ofqual)
OF837 - Public Facing Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
Ofqual contacts from the public moved from low double digits per day, to over 1,000 per day with the impact of COVID-19 during the summer 2020.
With the ongoing high-profile media and public spotlight, Ofqual wish to improve alignment and communication across Public Facing Services (PFSs).
The intent is to remove inefficiencies, identify innovations/solutions to reduce unnecessary public contacts by making information more accessible and PFSs focused on citizen's needs.
Specifically, this work needs to improve the PFS operator experience (CWM portal interface) and pave the way to enable the extension of the CWM portal application to other PFS transactions, by introducing new features and improved user experience.
What the notice asks for
Specifically, this work needs to improve
Specifically, this work needs to improve the PFS operator experience (CWM portal interface) and pave the way to enable the extension of the CWM portal application to other PFS transactions, by introducing new features and improved user experience.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
Ofqual contacts from the public moved from low double digits per day, to over 1,000 per day with the impact of COVID-19 during the summer 2020.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at Office of Qualifications and Examinations Regulation (Ofqual), and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 1e21beb9-3f86-490d-bc10-6f5b23055f54
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MT223100
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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