RFP QuestBeta
Awarded · ResultStage · contract

East of England Ambulance Service

170727 - Bullying & Harassment Training

EducationCPV 80000000
Value£49k
Awarded29 Aug 2017
Published13 Nov 2017
RegionEast of England
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£49ktotal contract value
median £84k
this tender£0£2.4m

This sits in the lower-middle of the Education & Training band — a mid-scale opportunity. Based on 23,516 valued Education & Training tenders in our corpus.

The brief

The Trust has recently undertaken a Cultural Audit which over 1,750 staff responded to.

The themes identified as having the most extensive and detrimental impact on individual and organisational well-being included: • Unsupportive leader/manager behaviour • Violence and aggression; internal and/or external behaviour Key themes taken from the staff survey which the Trust is focusing on as identified in the survey include: • Tackling bullying and harassment • Protecting our staff from abuse The Trust's most recent report from the Care Quality Commission (CQC) identified: • There were allegations of bullying in some parts of the Trust.

Much work on improving the culture of the organisation has been undertaken to date to address the concerns of staff.

Several strategies have also been launched to provide support to staff and to identify what is required from the leaders within the Trust; Engagement Strategy, Leadership Strategy and Leadership Charter have been launched which align to the national NHS Healthcare Leadership Model, setting out the leadership behaviours we expect all of our leaders to demonstrate a Health and Well-being Strategy.

To further address the concerns raised in regard to bullying and harassment the Trust has produced an action plan and is looking for some elements of the plan to be provided from an external source.

These elements will be used and maintained by the Trust in the future.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

CQC registrationRegulator registrations
The Trust's most recent report from the Care Quality Commission (CQC) identified:

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
201ea429-7073-4b95-9e05-4f1c88a44328
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_151559/633177
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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