Multi-Channel CRM Consultancy Partner
Durham University is seeking to appoint a supplier partner who has demonstrable experience at other UK Universities (or establishments of a similar size and structure) in the design and delivery of the proposed solution.
The partner will have an understanding of student recruitment and admissions processes and draw on this knowledge and expertise to correctly configure and setup: 1) Microsoft Dynamics CRM to support contact management and process workflows.
2) Applicant data integration with core University systems to optimise process workflows.
3) An integrated applicant/agent/staff portal environment.
4) Admissions process reporting data.
What the supplier must deliver
1) Microsoft Dynamics CRM to support contact
1) Microsoft Dynamics CRM to support contact management and process workflows.
2) Applicant data integration with core University
2) Applicant data integration with core University systems to optimise process workflows.
3) An integrated applicant/agent/staff portal environment
3) An integrated applicant/agent/staff portal environment.
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Make the case to bid
Reveal who to approach at Durham University, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 2098852a-5bfc-4753-8e9c-becb675103a2
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- OJEU15-011
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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