RFP QuestBeta
Awarded · ResultStage · contract

MCA - Maritime and Coastguard Agency

Essentials 25 Support Agreement - UK Shipping Concierge (UKSC) Customer Relationship Manager (CRM)

IT ServicesCPV 72000000
Value£15k
Awarded5 Jun 2022
Published28 Jun 2022
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£15ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The UK Shipping Concierge have built and is about to deploy and go live on a Customer Relationship Management (CRM) system.

It is hosted on MS Dynamics where MFT and the UKSR's CRM systems are also hosted.

A Microsoft Essentials support contract is required to fix any faults and issues identified in the system.

25 service tickets will be available within a 1 year period.

This contract is to be let under G-Cloud 12.

Requirements

What the notice asks for

01

A Microsoft Essentials support contract is required

A Microsoft Essentials support contract is required to fix any faults and issues identified in the system.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

G-Cloud / Digital MarketplaceFrameworks & routes to market
This contract is to be let under G-Cloud 12.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
223671f5-c779-480e-aa76-f474f27a07db
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_306855/1082963
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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