RFP QuestBeta
ClosedStage · contract

Hanover Housing Association

Telecare Monitoring System (Software)

Software & IT SystemsCPV 48517000
Value£430k
Deadline3 Jul 2017
Published10 Oct 2017
RegionUK-wide
Timeline
Published 10 Oct 2017ClosedCloses 3 Jul 2017
Contract value in context
£430ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

CONTRACT AWARD NOTICE Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: • Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; • Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; • It future proofs the service to enable the service to expand to provide services to 3rd parties.

The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term)

Key requirements

What the supplier must deliver

01

• Providing modern ways of working in

• Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team;.

02

• It future proofs the service

• It future proofs the service to enable the service to expand to provide services to 3rd parties.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
2379c4a6-ee0b-428a-a227-fa0fad12847e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_142562/625130
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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