RFP QuestBeta
Awarded · ResultStage · contract

OFCOM

Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)

Business ServicesCPV 79310000
Value£49,300
Awarded1 Dec 2025
Published11 Mar 2026
RegionUK-wide

£49,300 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£49ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).

What this bid requires

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Source & provenance
OCID
2d9e7ec6-488f-4494-8ef0-f7783b0b1c6a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_511240/1558927
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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