RFP QuestBeta
Awarded · ResultStage · contract

Citizen

2021 - 0909 - Hardware Maintenance Support - AWARD

Repair & MaintenanceCPV 50000000 50300000 50310000 50312000 72000000 72200000 72220000 72222000
Value£45k
Awarded4 Feb 2022
Published1 Apr 2022
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£45ktotal contract value
median £130k
this tender£0£4.8m

This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.

The brief

Citizen wishes to tender for the provision of a hardware maintenance support contract, for items no longer covered under Manufacturer's warranty and to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

If you wish to express an interest in this project please ensure you are registered and logged into our Portal.

The `Express Interest` button will only appear on the Tender Management page if you are logged in.

Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff.

If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal.

Failure to observe this requirement may result in your bid being eliminated.

Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.

NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.

You must upload your bid by using the `Attach Documents` button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details.

You will have the option to modify your bid up until the deadline.

Requirements

What the notice asks for

01

Citizen wishes to tender for the provision

Citizen wishes to tender for the provision of a hardware maintenance support contract, for items no longer covered under Manufacturer's warranty and to ensure that we receive an excellent service, which represents value for money.

02

Applicants are advised to ensure that they

Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff.

03

NB: Should you require assistance or clarification

NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.

04

You must upload your bid by using

You must upload your bid by using the `Attach Documents` button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
3728a05a-0992-456e-afe9-dfb47a58eba5
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-240-909-2021 - 0909 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Repair & Maintenance

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Citizen’s tender network

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