RFP QuestBeta
ClosedStage · contract

City College Plymouth

RFQ028 Customer Relationship Management System (CRM)

IT ServicesCPV 72000000 72200000 48000000 48400000 48440000
Value£30k
Deadline23 Jun 2016
Published10 Jun 2016
RegionSouth West
Timeline
Published 10 Jun 2016ClosedCloses 23 Jun 2016
Contract value in context
£30ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system.

Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future.

Quotes are sought for the initial three year period.

Edit Date 20 June 2016: Following a number of clarification questions, an additional Clarifications Document has been added to the attachments

Key requirements

What the supplier must deliver

01

In order to facilitate more effective customer

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
3b8a9780-c087-40a7-b0d6-92d9f03513be
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
RFQ028 Customer Relationship Management System (CRM)
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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