RFP QuestBeta
Awarded · ResultStage · contract

DWP

Synergy Business Process Services (BPS)

IT ServicesCPV 72000000
Value£606.6m
Awarded16 Jun 2025
Published6 Mar 2026
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£606.6mtotal contract value
median £120k
this tender£0£655.1m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

"The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.

The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.

The Synergy Programme comprises the following central Government Departments (Departments) and their Arm's Length Bodies (ALBs). - Ministry of Justice (MoJ); - Department for Work and Pensions (DWP); - Department for the Environment, Food and Rural Affairs (DEFRA); and - Home Office (HO).

DWP are currently the lead contracting authority for The Synergy Programme.

The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.

The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition.

Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services."

Requirements

What the notice asks for

01

"The Authority sought to engage the market

"The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.

02

The Synergy Programme will drive significant business

The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
3d454583-389d-43ee-b33d-8b183cd98c6f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0020000DQH00000FUqLV2A1
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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