RFP QuestBeta
Awarded · ResultStage · contract

Leicestershire Police

Network maintenance and support service

IT ServicesCPV 72000000 72600000 72700000
Value£656k
Awarded12 Jan 2018
Published21 Feb 2018
RegionEast Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£656ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.

Applicants must have current UK emergency service network support and maintenance experience.

The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).

The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines; A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.

The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; • Network performance and health check service including the virtual infrastructures; • Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.

Requirements

What the notice asks for

01

Leicestershire Police requires a network support

Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.

02

Applicants must have current UK emergency service

Applicants must have current UK emergency service network support and maintenance experience.

03

Initial network fault finding for third-party systems

Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; •.

04

Design, supply and installation of network

Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Cisco partner statusPlatform & vendor partner status
Current Dell switches, Cisco switches, routers and firewalls;

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
3f4ed7ef-5e58-4404-91e6-5323abc28d00
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20180221150027-30501
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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