CORNWALL DEVELOPMENT COMPANY LTD
Invitation to Tender Zoho Support Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
CDC has 2 existing separate Zoho Databases.
The CIOSGH database uses a Zoho One platform that has been developed over the last 5 years with 33 users.
The database has some bespoke options to aid in the development of the delivery of the GIOSGH programme.
Primarily this is to track the CIOSGH's interaction with Small and Medium Enterprises (including Sole Traders) from initial point of contact through business diagnostics to provision of information or signposting to appropriate further business support, the production of reports for workflow management/reporting to stakeholders and maintenance/storage of client records for GDPR/audit purposes.
The CDC database has 50 active Enterprise Licences.
Currently CDC only uses the CRM functionality with a limited Outlook add-on.
The system has been developed to meet 3 specific requirements: Management of Grants (See Enclosure 1 for the Blueprint of this process); Tracking of interactions with SMEs to support the collation of evidence for 12 hours of support and Monitoring of enquires for Inward Investors to Cornwall and exports from Cornwall.
CDC's database supports the delivery of nine programmes has developed slightly different Zoho processes and reports to meet the specific needs of their programme.
This tender is for ongoing support and development of these databases.
What the notice asks for
The system has been developed to meet
The system has been developed to meet 3 specific requirements: Management of Grants (See Enclosure 1 for the Blueprint of this process); Tracking of interactions with SMEs to support the collation of evidence for 12 hours of support and Monitoring of enquires for Inward Investors to Cornwall and exports from Cornwall.
This tender is for ongoing support
This tender is for ongoing support and development of these databases.
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What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
…appropriate further business support, the production of reports for workflow management/reporting to stakeholders and maintenance/storage of client records for GDPR/audit purposes.…
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- OCID
- 41a5887f-ca9a-4ec5-b7e2-d3860852145a
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- TEN514
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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