RFP QuestBeta
Awarded · ResultStage · contract

HE Portal

008/2018E International Student Enquiry & Enrolment Service - AWARD

Business ServicesCPV 79600000
Value£1.0m
Awarded9 Nov 2018
Published7 Jun 2019
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.0mtotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network.

The University supports ambitious recruitment targets in-line with the University's 2020 strategy for growth across all audiences.

The University is using Managed Services for international enquiry management and offers made conversion: o To engage with International prospects at soonest opportunity after initial point of contact. o To offer personal contact via telephone (outbound and inbound), email, IM / virtual in order to convert potential students. o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students. o To improve conversion from enquirer to applicant and applicant to enrolment. o To deliver personalised information to applicants on the University and pre-arrival processes. o To deliver cutting edge, contemporary engagement with prospects and applicants. o To increase contact points with enquirer / applicant therefore reducing 'drop off'. o To be able to offer language specialisms. o To reduce impact of GMT restrictions.

Requirements

What the notice asks for

01

The International Office forms part of

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network.

02

O To have a robust strategy in

o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students.

03

O To deliver personalised information to applicants

o To deliver personalised information to applicants on the University and pre-arrival processes.

04

O To deliver cutting edge, contemporary engagement

o To deliver cutting edge, contemporary engagement with prospects and applicants.

05

O To be able to offer language

o To be able to offer language specialisms.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
4332489a-bd98-4194-8d99-81b50e36ec01
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
UWE/008/2018E - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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