RFP QuestBeta
Awarded · ResultStage · contract

H M Revenue & Customs

Consolidated ERP Solution: Unity Programme - Technology (including ERP) & Technical Delivery Partner

Software & IT SystemsCPV 48000000 48200000 48210000 48219000 48400000 48440000 72000000 79000000 79200000 79210000 79211000 79600000 79630000
Value£246.0m
Awarded1 Oct 2024
Published15 Nov 2024
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£246.0mtotal contract value
median £91k
this tender£0£265.7m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

In March 2021, Government Business Services launched the 'Shared Services Strategy for Government (SSfG): 2022 and Beyond'.

This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll.

This direction has led each cluster to set up a programme team with associated governance and steering oversight to: 1.

Combine the process design and operational model thinking to deliver a centralised single shared service model; and 2.

Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll).

The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs): • HM Revenue and Customs (HMRC); • Department for Transport (DfT); and • Ministry of Housing, Communities and Local Government (MHCLG) The objectives of the Unity programme are to: • Design and operate a centralised Finance, Procurement, HR and Payroll shared service function; • Operate a standard set of processes that are fit for the purposes of all Unity Departments; • Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and • Migrate data from the Unity Departments' existing systems to the new target Unity systems such that each business process continues to operate without disruption.

This contract has been awarded to procure the goods (i.e.

Software) that are required to enable the technical transformation of the Unity cluster.

The Authority has procured a combined single instance Software-as-a-Service (SaaS) Solution to ensure the delivery of high quality, value for money (VfM), shared Finance, Procurement, HR and Payroll services which meet the needs of service users.

In order to meet the objectives of the SSfG, outcomes and user needs of the Departments within the Unity Programme, the Programme has purchased a Cloud-based service, leveraging the capabilities offered by a SaaS ERP platform and associated technologies.

Key requirements

What the supplier must deliver

01

This strategy created the concept of five

This strategy created the concept of five clusters of departments, each cluster sharing a common set of process, common cloud-based ERP and ancillary systems and a single shared service centre to deliver corporate services across Finance, Procurement, Human Resources (HR) and Payroll.

02

Combine the process design and operational model

Combine the process design and operational model thinking to deliver a centralised single shared service model; and.

03

Define and deliver a standard systems architecture

Define and deliver a standard systems architecture that can support the in-scope business process (Finance, Procurement, HR and Payroll).

04

The Unity Cluster programme has been commissioned

The Unity Cluster programme has been commissioned to deliver the SSfG strategy for the following Departments and their associated agencies and relevant Arms Length Bodies (ALBs):.

05

Design, build, deploy and operate a standard

Design, build, deploy and operate a standard, single set of systems that are scaled to the future and that deliver performant services underpinning the business processes; and.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at H M Revenue & Customs, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
467ecb47-1715-4837-9c38-ea1012aaa0b6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CW97236
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Scroll to explore the market network

H M Revenue & Customs’s tender network

Assembling the network…

Also open now

Similar open tenders

Provision of a DEFENCE EXERCISE PRESCRIPTION SOLUTION

Ministry of Defence

Closes 21 Aug 2026IT Services
£249kValue

Provision of a Corporate Governance, Risk & Compliance (GRC) IT Solution

Birmingham City Council

Closes 7 Aug 2026Software & IT Systems
Value not publishedValue