1718CSTD35 HM Revenue and Customs Individuals, Small Business and Agents Customer Survey 2018-2020
This is a large award for Research & Development — above three-quarters of comparable contracts. Based on 20,405 valued Research & Development tenders in our corpus.
The Customer Survey 2018-20 allows HMRC to monitor customer experience and perceptions of dealing with HMRC.
Covering tax agents, small businesses and individuals, the survey will provide robust data on HMRC's commitment to providing a good customer experience and allows us to track changes in experiences and perceptions over time.
What the supplier must deliver
Covering tax agents, small businesses and individuals
Covering tax agents, small businesses and individuals, the survey will provide robust data on HMRC's commitment to providing a good customer experience and allows us to track changes in experiences and perceptions over time.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at HM REVENUE & CUSTOMS, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 468d297b-7dab-4206-bfeb-6440158d96e8
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 1718CSTD35
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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