Luton Wellbeing Service

NHS Luton Clinical Commissioning Group and Luton Council are jointly commissioning an integrated health and wellbeing service that will work with our communities to proactively deliver a preventative approach that emphasises the whole person and which works to achieve the optimum levels of physical, mental, social and emotional health.

The Luton wellbeing service will have one lead (Prime) provider who may work with local partner organisations under a single branding, promoting 'one-service', regardless of whether different organisations are delivering components of the service.

The Luton Wellbeing service will be an integral part of Primary Care Home which is our Luton clinical model that enables the public to access wellbeing support in their locality.

The new model will signal a move to a wellness model, providing support to people to lead a healthier lifestyle by tackling multiple lifestyle and mental wellbeing factors leading to pro-active population health management that puts the needs of the person at the centre of the service.

It is expected that the service will align to GP cluster populations to achieve the following outcomes : • Improved quality of life for all people and contribute to reducing premature mortality; suicides, cancer, complications associated with diabetes, chronic heart and respiratory diseases • Promote positive health that can empower individuals, enabling them to maintain and improve their own physical and mental wellbeing • Reduce inequalities in health through a focus on groups with the greatest health need, such as those with long term conditions ensuring that the service support improved physical and mental wellbeing • Support primary care services as a specialist support for health and wellbeing, Reducing stigma associated with health conditions by assessing and responding to individuals needs holistically with a greater focus on prevention, and early intervention, for example, fewer people experiencing a mental health crisis, harder to reach communities accessing services • Increase patient choice by linking patients up to non medical service in the community, ensuring social prescription principles underpin the services delivered and building on community assets that can address psychosocial factors. • Contributing to reduced demand on secondary care services through widening access to services which extend from targeted programmes, promotional campaigns, education and self management to rapid access into services when needed • Responding to increased need through a step up and referral to secondary care, • Ensuring appropriate support is in place as part of a step down from secondary care back to recovery, greater independence, social inclusion and resilience.

Luton CCG and Council is looking to appoint a suitably qualified and experienced provider(s) who can demonstrate an in depth understanding of the requirements.