RFP QuestBeta
Awarded · ResultStage · contract

Hull City Council

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

IT ServicesCPV 72268000
Value£53,997
Awarded28 Jun 2026
Published30 Jun 2026
RegionYorkshire and the Humber

£53,997 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£54ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need.

Contract to commence 1st July 2026 to expire 30th June 2029.

Contract value £53,997.00 (excluding extension option).

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

G-Cloud / Digital MarketplaceFrameworks & routes to market
To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
492d000b-2c98-4518-a014-6dfd8808536e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20260630140156-104102
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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