RFP QuestBeta
ClosedStage · contract

Hull City Council

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

IT ServicesCPV 72268000
Value£54k
Deadline28 Jun 2026
Published30 Jun 2026
RegionYorkshire and the Humber
Timeline
Published 30 Jun 2026ClosedCloses 28 Jun 2026
Contract value in context
£54ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need.

Contract to commence 1st July 2026 to expire 30th June 2029.

Contract value £53,997.00 (excluding extension option).

Buyer intelligence

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Reveal who to approach at Hull City Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
492d000b-2c98-4518-a014-6dfd8808536e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20260630140156-104102
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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