Provision of a Customer Portal and Customer Relationship Management System
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.
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- OCID
- 4e1772aa-cec1-4624-a75d-a28669538342
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CALDER001-DN213300-78145025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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