Digital Customer Experience Strategy Partner.
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
The University of Manchester is embarking on an ambitious programme to redefine its external digital engagement.
This initiative goes beyond a website design, aiming to create a seamless, personalised digital experience for diverse audiences, from prospective students to research partners and alumni.
We are looking for an experienced strategic partner to co-create a long-term roadmap and target operating model that sets us up for success.
The strategy will help us advance our digital capabilities, integrate advanced technologies such as AI and CRM, and align with our Manchester 2035 vision.
With a focus on user-centred design, accessibility and operational efficiency, this transformation will position the University as a global leader in digital innovation.
What the supplier must deliver
The strategy will help us advance our
The strategy will help us advance our digital capabilities, integrate advanced technologies such as AI and CRM, and align with our Manchester 2035 vision.
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Skills, tools & certifications
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Make the case to bid
Reveal who to approach at The University of Manchester, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 5025f632-dc48-490e-8db5-0cc0a5d03eb2
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-516-203-2025-3095-DCESP-VP-MW.
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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