RFP QuestBeta
Awarded · ResultStage · contract

Nacro

Service Desk Management System

Software & IT SystemsCPV 48000000 48600000
ValueValue not published
Awarded26 Sept 2019
Published8 Nov 2019
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Nacro is seeking to procure a Service Desk Management System which meets the needs of our HR and ICT Teams.

Currently ICT uses Spiceworks to manage their requests for service; HR does not currently utilise software to manage requests for service.

Although the HR and ICT Teams will be using the System independently, there are common workflows, such as the starters, leavers and movers process, where both teams will be working on the same ticket.

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Source & provenance
OCID
52250121-f0d4-4eb2-a6d9-1c375c67eea6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Nacro/2019/9b
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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