RFP QuestBeta
ClosedStage · contract

South Central Ambulance Service

ITT for Computer-Aided Dispatch System

Software & IT SystemsCPV 48000000 48500000 48510000 72000000 72200000 72260000 44000000 44300000 44310000 44316000
Value£8.8m
Deadline18 Mar 2024
Published29 Jan 2024
RegionLondon
Timeline
Published 29 Jan 2024ClosedCloses 18 Mar 2024
Contract value in context
£8.8mtotal contract value
median £91k
this tender£0£9.5m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

South Central Ambulance Service Foundation Trust (SCAS) is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations.

The system will also be used by the Isle of Wight Ambulance Service, as a Service recipient (as defined in the Mid Tier terms and condition used in this procurement).

SCAS is looking for a COTS solution not a development product.

For the avoidance of doubt, tenderers must have:- an emergency CAD system in operation with a UK ambulance service at point of bidding a COTS product ready for use by a UK ambulance service at the point of bidding, and which meets our requirements The tender process will be run according to the Public Contracts Regulations 2015 and be governed by selecting the Most Economically Advantageous Tender, balancing the technical capabilities and service offering against the cost of each system.

We wish to complete a successful process which attracts competition in order to achieve value for money for SCAS.

The aim of the procurement is to: Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.: record patient details progress the triage pathways of a call ensure that, where relevant, a resource can be dispatched to the location provided by the caller and enable effective audits and investigations via a full audit trail and easy-to-access historical information.

Ensure continuing integration with other services and systems provided and used by the Authority e.g. transfers of callers and records to and from NHS 111 clinical applications used by front line 999 crews for patient treatment.

Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc.

Have a supplier who will work with SCAS to deliver the full benefits of the solution, including continuous improvement and investment in the solution for the duration of the contract.

Achieve a managed service and move towards cloud hosting over the lifetime of the contract, in line with the NHS Cloud First policy.

Work towards achieving greater integration between all service line systems in NHS 999, NHS 111 and the non-emergency Patient Transport Service (PTS).

Key requirements

What the supplier must deliver

01

For the avoidance of doubt, tenderers must

For the avoidance of doubt, tenderers must have:-.

02

Ensure that, where relevant, a resource can

ensure that, where relevant, a resource can be dispatched to the location provided by the caller.

03

Ensure continuing integration with other services

Ensure continuing integration with other services and systems provided and used by the Authority e.g.

04

Have a supplier who will work

Have a supplier who will work with SCAS to deliver the full benefits of the solution, including continuous improvement and investment in the solution for the duration of the contract.

05

Work towards achieving greater integration between all

Work towards achieving greater integration between all service line systems in NHS 999, NHS 111 and the non-emergency Patient Transport Service (PTS).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
571b208c-4585-4381-a49d-1dcfd0c1ba5d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-2110100D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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