RFP QuestBeta
ClosedStage · contract

Trafford Council

Microsoft Dynamics Implementation Partner

Software & IT SystemsCPV 48000000 72000000
ValueValue not published
Deadline30 Aug 2022
Published28 Jul 2022
RegionLondon
Timeline
Published 28 Jul 2022ClosedCloses 30 Aug 2022
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The brief

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365.

The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month.

There is a requirement to procure a technical implementation partner to provide support with the following: • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council • To provide advice and guidance on future support models • To set up the Dynamics 365 environment • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion • To provide expertise in the implementation approach and phasing of the project If you are interested in this opportunity then please register your interest via The Chest in order to access the tender documents

Key requirements

What the supplier must deliver

01

There is a requirement to procure

There is a requirement to procure a technical implementation partner to provide support with the following:.

02

Provide technical expertise with the migration

Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform.

03

To provide advice and guidance on future

To provide advice and guidance on future support models.

04

To provide expertise in the implementation approach

To provide expertise in the implementation approach and phasing of the project.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
5c26962c-3666-4f7d-8edc-34dbefd7809e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TRAF001-DN625345-81817768
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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