RFP QuestBeta
ClosedStage · contract

NEWLON HOUSING TRUST

Customer Portal

Software & IT SystemsCPV 48000000 72000000
Value£39k
Deadline14 Sept 2017
Published28 Nov 2017
RegionLondon
Timeline
Published 28 Nov 2017ClosedCloses 14 Sept 2017
Contract value in context
£39ktotal contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Newlon (NHT) delivers services to the residents of 8,000 affordable rented, shared ownership and leasehold homes across North and East London.

Our main services include: - Letting properties - Repairing properties - Maintaining the grounds and communal areas of our estates and buildings - Managing applications from residents who want to buy or exchange their home - Managing local issues such as nuisance and anti-social behaviour NHT is seeking bids from suitably skilled and experienced suppliers to develop and maintain a customer portal for residents.

NHT wish to use digital channels to improve services for residents and become more efficient.

We intend to migrate more and more services and we expect the resident portal to be our primary digital platform.

The portal will closely integrate with NHT's existing WordPress website and be driven by Microsoft Dynamics 365.

The portal will enable customers to update information, check progress, make payments and communicate more effectively with NHT.

The portal will need to be innovative and developed to be future proof.

The contract value of £60,000 (including VAT) is an estimate for the first phase of development excluding licence and maintenance costs.

However, the scope of the award is for a contract of up to 3 years to allow for future phases of incremental development and support.

The tender documents can be accessed on the Bravo Solutions Local Government Sourcing portal at the following address: https://www.localgovsourcing.co.uk/web/login.shtml

Key requirements

What the supplier must deliver

01

NHT is seeking bids from suitably skilled

NHT is seeking bids from suitably skilled and experienced suppliers to develop and maintain a customer portal for residents.

02

We intend to migrate more and more

We intend to migrate more and more services and we expect the resident portal to be our primary digital platform.

03

The portal will closely integrate with NHT's

The portal will closely integrate with NHT's existing WordPress website and be driven by Microsoft Dynamics 365.

04

The portal will need to be innovative

The portal will need to be innovative and developed to be future proof.

05

However, the scope of the award is

However, the scope of the award is for a contract of up to 3 years to allow for future phases of incremental development and support.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
5c883e66-e501-4180-87a3-7153c709997c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Project 479 Award
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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