RFP QuestBeta
ClosedStage · contract

North Tyneside Council

Award of Telephony Support and maintenance

Repair & MaintenanceCPV 50312610
Value£49k
Deadline23 Mar 2018
Published7 Aug 2018
RegionNorth East
Timeline
Published 7 Aug 2018ClosedCloses 23 Mar 2018
Contract value in context
£49ktotal contract value
median £130k
this tender£0£4.8m

This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

AWARD ONLY OF:- Support and maintenance for the Authority's Telephony in particular with SIP migration which is a change to the provision of the telephone lines to NTC.

We currently have 180 Featurenet 1000 phone lines, 120 into Quadrant and 60 into Killingworth which carry all of NTC's phone calls.

BT's Featurenet 1000 will be end of life in 2020 so in advance of this the Authority is migrating to SIP.

The current Featurenet contract includes line rentals plus call.

SIP trunking is the service that's in the fast process of replacing ISDN lines.

It's a telephony service that's IP-based, which means you can conjoin voice and data services in order to make your business' telecoms more economically efficient.

Key requirements

What the supplier must deliver

01

Support and maintenance for the Authority's Telephony

Support and maintenance for the Authority's Telephony in particular with SIP migration which is a change to the provision of the telephone lines to NTC.

02

BT's Featurenet 1000 will be end

BT's Featurenet 1000 will be end of life in 2020 so in advance of this the Authority is migrating to SIP.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at North Tyneside Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
5dbab5dc-55d6-437d-98c8-6516f27103a3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
22282
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Repair & Maintenance

Assembling the market network…

North Tyneside Council’s tender network

Assembling the network…

Also open now

Similar open tenders

Preventative and Reactive Lift Maintenance

Northumbria Healthcare Facilities Management

Closes 3 Aug 2026Repair & Maintenance
£422kValue

UK4 - Lancaster Radiators: Manufacture and In-Service Support

Defence Equipment and Support

Closes 21 Aug 2026Repair & Maintenance
£1.5mValue