RFP QuestBeta
ClosedStage · contract

Staffordshire County Council

Contract for "ASK PEOPLE SERVICES"

Office & Computing EquipmentCPV 30000000 30200000 30210000
Value£62k
Deadline9 Sept 2022
Published13 Sept 2022
RegionWest Midlands
Timeline
Published 13 Sept 2022ClosedCloses 9 Sept 2022
Contract value in context
£62ktotal contract value
median £95k
this tender£0£2.0m

This sits in the lower-middle of the Office & Computing Equipment band — a mid-scale opportunity. Based on 8,857 valued Office & Computing Equipment tenders in our corpus.

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The brief

ASK People Services is part of a Digital initiative within the People Service (formerly HR) to streamline and modernise the HR function of People Operations and wider People Services.

All People Services enquiries and case management initiation requests are administered and triaged by the AI&G team.

There is an opportunity to implement a HR specific Management Information System (MIS) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible.

The proposed solution is intended act as one single source of truth for People Services and its customers.

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Source & provenance
OCID
5f253023-3989-40a6-8477-38a3b4cde33a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IA2795
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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