RFP QuestBeta
ClosedStage · contract

Coventry University

Salesforce restore & backup

IT ServicesCPV 72910000
Value£78k
Deadline22 Sept 2021
Published17 Feb 2022
RegionWest Midlands
Timeline
Published 17 Feb 2022ClosedCloses 22 Sept 2021
Contract value in context
£78ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP).

The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni.

This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution.

This solution is helping us to replace legacy technical solutions which have largely been developed in-house.

Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.

Key requirements

What the supplier must deliver

01

Therefore, as we move away from reliance

Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
6775820a-7c3e-4aed-86c9-5cfd8de6d31e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PD-639 Salesforce restore & backup
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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