RFP QuestBeta
ClosedStage · contract

CPS

Support Services for Microsoft Dynamics 365

IT ServicesCPV 72000000 72200000 72260000
Value£57k
Deadline31 May 2025
Published15 Jul 2025
RegionUK-wide
Timeline
Published 15 Jul 2025ClosedCloses 31 May 2025
Contract value in context
£57ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy.

The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules.

Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting.

The contract will support continuous improvement and alignment with evolving business needs.

Key requirements

What the supplier must deliver

01

Provision of managed support services for Microsoft

Provision of managed support services for Microsoft Dynamics 365, including application maintenance, incident resolution, system enhancements, advisory hours, and technical consultancy.

02

The supplier will be responsible for ensuring

The supplier will be responsible for ensuring system availability, performance optimisation, and user support across core Dynamics modules.

03

Services will include proactive monitoring, issue triage

Services will include proactive monitoring, issue triage, patching, and minor configuration changes, with optional support for integrations and reporting.

04

The contract will support continuous improvement

The contract will support continuous improvement and alignment with evolving business needs.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
6db48fe7-5509-416a-8015-4613ade069bd
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_495738/1499177
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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