RFP QuestBeta
ClosedStage · contract

Housing Solutions

Out of Hours Phone Service

Business ServicesCPV 79512000
Value£75k
Deadline1 Jan 2026
Published22 Jun 2026
RegionSouth East
Timeline
Published 22 Jun 2026ClosedCloses 1 Jan 2026
Contract value in context
£75ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year.

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Source & provenance
OCID
71069bd5-72ce-4f51-b8cf-54afa891f50e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT237574
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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