RFP QuestBeta
Awarded · ResultStage · contract

capitalEsourcing

BT46 - RM1557.13- Customer Satisfaction Feedback and Insights

Business ServicesCPV 79342310 79342311
Value£63k
Awarded31 Jan 2024
Published10 Apr 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£63ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses.

This is stage 2 of the implementation.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
BT46 - RM1557.13- Customer Satisfaction Feedback and Insights

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
77343be5-21ab-4bde-b3e2-095c65cbdf58
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_429746/1341378
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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