MCA - Maritime and Coastguard Agency
IT Service Management Platform (ITSM) Delivery Partner (Discovery to Implementation)
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
The MCA requires an outcome-based service from a supplier with the expertise and capacity to support the end-to-end replacement of its current IT Service Management (ITSM) solution.
This includes gathering and analysing business requirements, defining and validating the expected benefits, preparing for and supporting a competitive tender process to procure the new ITSM tool, and subsequently delivering an outcome-focused implementation of the chosen solution.
The aim is to ensure a seamless and effective transition to a modern ITSM platform that aligns with the agency's strategic direction and operational needs.
This contract was awarded following a G-Cloud 14 buying process.
What the notice asks for
The MCA requires an outcome-based service from
The MCA requires an outcome-based service from a supplier with the expertise and capacity to support the end-to-end replacement of its current IT Service Management (ITSM) solution.
The aim is to ensure a seamless
The aim is to ensure a seamless and effective transition to a modern ITSM platform that aligns with the agency's strategic direction and operational needs.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
This contract was awarded following a G-Cloud 14 buying process.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Skills, tools & certifications
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- OCID
- 7ba7a96b-a3bb-4fac-957b-536ad534a092
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_496812/1506026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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