RFP QuestBeta
ClosedStage · contract

NHS England and NHS Improvement

Leadership Academy Support Ticketing Platform

IT ServicesCPV 72261000
Value£60k
Deadline9 Dec 2022
Published25 Nov 2022
RegionUK-wide
Timeline
Published 25 Nov 2022ClosedCloses 9 Dec 2022
Contract value in context
£60ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Procurement of a web-based incident/ticket management system to handle support tickets A full description of the requirement can be found in the ITQ document once suppliers have registered their interest.

Please note: the maximum budget for this work is £20,000 per annum exclusive of VAT.

The conract is to be awarded on a 1+1+1 basis.

Interested suppliers should register on the NHS England e-procurement system here: https://health-family.force.com/login • Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform' • Click 'Register Interest' • Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal. • Any messages about the opportunity should be sent via the e-procurement system.

You can do this by going to the home page and: o Click on 'My proposals & Quotes' o Click the relevant Project Title o Click 'Messages' & 'New Message'

Key requirements

What the supplier must deliver

01

Procurement of a web-based incident/ticket management system

Procurement of a web-based incident/ticket management system to handle support tickets.

02

Interested suppliers should register on the NHS

Interested suppliers should register on the NHS England e-procurement system here: https://health-family.force.com/login.

03

Once logged in click 'Find Opportunities'

Once logged in click 'Find Opportunities' and search for 'Leadership Academy Support Ticketing Platform'.

04

Once you have registered your interest you

Once you have registered your interest you will be able to view the Requirements and submit a response to the questions within the portal.

05

Any messages about the opportunity should

Any messages about the opportunity should be sent via the e-procurement system.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS England and NHS Improvement, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
7bb725df-b240-4c38-8dee-b79c4bdcf7f1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-1200200D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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