RFP QuestBeta
Awarded · ResultStage · contract

NHS HERTFORDSHIRE AND WEST ESSEX ICB

Advice & Guidance (A&G) Cloud Software

Software & IT SystemsCPV 48000000 48100000
Value£1.2m
Awarded1 Mar 2023
Published30 Apr 2023
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.2mtotal contract value
median £91k
this tender£0£1.3m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

HWE ICB are seeking to procure a cloud-based platform for the provision of Consultant Advice & Guidance (A&G).

It should allow General Practitioners (GPs) in primary care to connect with medical and surgical consultants for rapid A&G both via telephone and photo messaging.

The service needs to be supported by out-of-area NHS consultants which means that A&G requests are always answered in a timely manner.

In order for the service to satisfy GPs the provision of enhanced A&G should be over weekends and evenings and GPs should be connected at least 90% of the time.

The out-of-area consultants can act as a backup for local teams and provide locally unavailable specialties.

To this end the HWE ICB have conducted a call-off process from the CCS G-Cloud 13 Framework (RM1557.13).

The process has been undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.

This process identified CC as most suitable provider as they were able to meet complete needs of requirement.

Requirements

What the notice asks for

01

It should allow General Practitioners (GPs) in

It should allow General Practitioners (GPs) in primary care to connect with medical and surgical consultants for rapid A&G both via telephone and photo messaging.

02

The service needs to be supported by

The service needs to be supported by out-of-area NHS consultants which means that A&G requests are always answered in a timely manner.

03

In order for the service to satisfy

In order for the service to satisfy GPs the provision of enhanced A&G should be over weekends and evenings and GPs should be connected at least 90% of the time.

04

The out-of-area consultants can act as

The out-of-area consultants can act as a backup for local teams and provide locally unavailable specialties.

05

The process has been undertaken in accordance

The process has been undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
To this end the HWE ICB have conducted a call-off process from the CCS G-Cloud 13 Framework (RM1557.13).
G-Cloud / Digital MarketplaceFrameworks & routes to market
To this end the HWE ICB have conducted a call-off process from the CCS G-Cloud 13 Framework (RM1557.13).

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS HERTFORDSHIRE AND WEST ESSEX ICB, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
7deb0b72-b644-407a-94d2-7ab7751985a0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ACE-0688-2023-HWE
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

This view needs WebGL, which this browser has turned off.

NHS HERTFORDSHIRE AND WEST ESSEX ICB’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Cloud-Based Device and Classroom Management Service - 2026

The Education Training Collective

Closes 28 Sept 2026Software & IT Systems
£38kValue

Production of guidance on producing an effective council data strategy

Improvement and Development Agency for Local Government (IDeA)

Closes 23 Sept 2026IT Services
Value not publishedValue