RFP QuestBeta
Awarded · ResultStage · contract

H M REVENUE & CUSTOMS

1920CSTD06 Child Benefit and Tax Credits Cases Leaving Full Time Non Advanced Education (FTNAE)

R&DCPV 73000000
Value£50k
Awarded21 Feb 2020
Published15 Jun 2020
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£50ktotal contract value
median £66k
this tender£0£561k

This sits in the lower-middle of the Research & Development band — a mid-scale opportunity. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

This research aims to develop a clearer understanding of the reasons some parents do not inform HMRC of changes in their children's circumstances.

Specifically, to understand the reasons why Child Benefit and tax credits customers may not do this, and what they understand of their responsibility to inform HMRC when their child leaves full-time non advanced education (FTNAE).

This will be achieved through in-depth qualitative interviews with Child Benefit and tax credits customers whose qualifying young person turned 16, 17 or 18 in the financial year 2018/19.

Claimants not reporting FTNAE-related changes can lead to overpayments of both tax credits and Child Benefit.

Tackling this growing risk group therefore has potential to reduce overall E&F, help customers to claim the correct entitlement, and provide insight that can also be applied to UC.

Therefore, this research will be used to inform the development of HMRC's strategic and operational approach to the FTNAE error and fraud (E&F) risk, through education, targeted communications and nudge campaigns.

This supports HMRC's overall E&F strategy to "Promote, Prevent, Respond", by focusing on proactively tackling E&F before it occurs.

Key requirements

What the supplier must deliver

01

Tackling this growing risk group therefore has

Tackling this growing risk group therefore has potential to reduce overall E&F, help customers to claim the correct entitlement, and provide insight that can also be applied to UC.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
80ffd0d4-f703-45c6-8ad4-970130f14089
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
1920CSTD06
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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