RFP QuestBeta
Awarded · ResultStage · contract

SE Shared Services

RBBC - KR Customer Relationship Management Solution - AWARD

Software & IT SystemsCPV 48000000 48400000 48440000 72000000 72200000 72210000 72212000
Value£97k
Awarded30 Dec 2016
Published8 Mar 2017
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£97ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.

Requirements

What the notice asks for

01

To meet our channel shift aspirations

To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
81a07179-2b10-4f23-af6e-b977769986b3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
RBBC - 011891 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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