RFP QuestBeta
ClosedStage · contract

THRIVE HOMES LIMITED

Housing Management Software & Associated Services (Microsoft 365 Platform)

Software & IT SystemsCPV 48000000
Value£855k
Deadline1 Jul 2021
Published17 May 2022
RegionNationwide
Timeline
Published 17 May 2022ClosedCloses 1 Jul 2021
Contract value in context
£855ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Thrive wants to embark on a business transformation programme which will improve front and back end services for both customers and colleagues.

The way in which the social housing sector makes use of IT is undergoing a radical change, often utilising cloud-based technologies that allow information to flow seamlessly throughout an organisation, ideally suited to an agile and mobile operating environment.

Thrive's Strategic Framework includes strategic objectives for customers, staff, and technology.

The strategic objectives of "a good place to work" wants to see more people work remotely and recognise that a "one size fits all" model doesn't meet the expectations of different generations.

In respect of the technology the strategic objectives are to develop the role of technology to improve operational efficiency and effectiveness for both customers and staff.

To meet these strategic objectives, it is clear that the number of different applications and it uses, as this complexity is hindering achievement of its strategic objectives, which is concentrated around growth, financial resilience, enhanced working environment and a fair deal for customers.

In March 2021 Thrive's board agreed a business case to deploy the Microsoft 365 technology stack over a three-year programme in the form of an Enterprise Resource Planning tool replacing legacy systems.

There will be four procurement lots in total enabling more than one supplier to be successful.

A summary of the procurement lots is shown below. • Lot 1 - Rent Accounting and Services Charges • Lot 2 - Housing Management • Lot 3 - CRM and Customer Portal • Lot 4 - Finance Management Please note that for lots 1 and 2 the tender process will start in June and then lots 3 and 4 in July.

The final presentations for all four lots will take place in September with tenders awarded simultaneously at the start of October.

The projects for all four lots will commence in October.

Apply via: https://xantive.supplierselect.com/

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Source & provenance
OCID
824d804a-40ee-4ee7-951c-083a50e0bc63
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TH2222a
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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