Automated Telephony and Chatbot Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Bespoke automated Telephony services with the optional addition of a Website Searchbot and Live Chat services.
Call-off from Lot 2 (Cloud Software) of G-Cloud 13 agreement with Crown Commercial Services (CCS).
Direct award is permitted following due dilligence checks by the council.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
Call-off from Lot 2 (Cloud Software) of G-Cloud 13 agreement with Crown Commercial Services (CCS).
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Norwich City Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 860756b3-6311-4cd3-9360-73c46435d022
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- NRW/20629
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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