Specification of Big House Website Development and Ongoing Maintenance

Creative Quarter Big House Requirement: Craft Website Development and Ongoing Maintenance The first phase of the Big House project ran for 3 years until September 2019, and we are now in the next 3 year phase.

We are required to tender for the continuation of website development and hosting, to comply with ERDF procurement rules.

The Creative Quarter Company, as the lead partner in the Big House, invites applications from specialist website developers to provide support and updates to the Big House website, for the duration of the project which runs until September 2022.

The existing Craft website has been up and running for a while, and the project partners have identified improvements and updates to improve functionality of the website, in terms of upgrading to Craft 3, automating various processes, integration with our Salesforce CRM system, and providing additional content areas, such as a resource/document library.

We need improved functionality so that partners can easily generate and upload content themselves.

There is also associated work involved, in terms of social media platforms linked with the Big House website.

The website needs to integrate and work with the existing Big House social media channels - Twitter, Facebook, Instagram, LinkedIn and YouTube.

We send out monthly e-newsletters for The Big House using MailChimp.

The Big House website must reflect the existing Big House brand, and be compliant with European publicity requirements.

The style, design, tone of voice and language is agreed with the Big House project partners.

The website must continue to be: • Formatted for mobile access • Coded for Google Analytics • SEO optimised We will need to produce monthly reports on site activity that will enable us to identify the nature of the site traffic and review content accordingly We require managed hosting, with advice and technical support available to enable us and our external partners to update and add content to the site on an ongoing basis.

We do not have technical (coding) expertise in-house and so will need technical advice and support from time to time.

However we wish to manage the site content ourselves.

CQ will own the copyright and intellectual property of the website and any products developed.

A budget has been identified, which allows for immediate improvements to be undertaken to the site, and then ongoing monthly payments for maintenance and update.

You will need to provide your costs - in terms of daily and hourly rates - for: • Website updates • Ongoing support and hosting • Associated design work The price offered is to be fixed for the duration of the contract until end of September 2022.

Note that the value of this tender is below £10,000 over 3 years, but we are required to advertise the tender on Contracts Finder to comply with ERDF procurement guidelines on extension projects.

Please note that the project is subject to confirmation of ongoing core funding at March 2020, 2021 and 2022.