RFP QuestBeta
Awarded · ResultStage · contract

Crown Commercial Service

Provision of Zendesk ITSM tool

Software & IT SystemsCPV 48000000 48400000
Value£74k
Awarded26 Sept 2023
Published21 Nov 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£74ktotal contract value
median £91k
this tender£0£1.1m

This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Digital and Data Services (DDS) Service Management Support Team requires an ITSM Help Desk Solution.

DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users.

Key requirements

What the supplier must deliver

01

Digital and Data Services (DDS) Service Management

Digital and Data Services (DDS) Service Management Support Team requires an ITSM Help Desk Solution.

02

DDS support a number of produucts &amp

DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
8730cef6-1079-47c4-9067-ecead5883d75
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CCIT23A79.
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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